DIRECTO offers solutions for hosts and hotels, facilitating the management of reservations and communication with guests, through the https://www.getdirecto.com website (hereinafter the "Website").
The subscription plans offered on the Website (hereinafter, the "Services") allow hosts and hotels (hereinafter, the "Host") to access digital tools that facilitate the generation of direct bookings through redirects from third-party platforms.
Contracting the Services implies acceptance of the conditions stipulated herein (hereinafter the "Terms and Conditions"), as well as the Website's Legal Notice. In any case, the contracting of services is reserved for adults.
It is the responsibility of the Host to carefully review the Legal Notice and Privacy Policy, as well as any possible updates to it that may be made from DIRECTO.
DIRECTO reserves the right to modify these Terms and Conditions at any time, in the event that the modification is substantial, DIRECTO will notify the Host of such changes at least thirty (30) days prior to the effective date of such modifications. In the event that the Host does not agree with the modifications and/or specific changes that may be undertaken, the Host may unsubscribe. If the Host continues to use the Services after the entry into force of the new Terms and Conditions, it will be understood that they have been accepted in full and without reservation.
The prices of the Services are set on the Website and vary, among others, according to the type of subscription contracted. In this regard, the price of each subscription, as well as the description of the services to be contracted and included within it, are indicated during the purchase process.
The contracting process is managed through the virtual payment gateway that DIRECTO makes available to the Host.
For payment of the Services and subscription, the following payment methods are accepted: Visa, Mastercard, American Express, Apple Pay, Bank transfer. It is also necessary to fill in, at least, the following data: full name of the cardholder, email, country or region where the card is registered, the card number, the expiration date and the security numbers (turning the card over, in the signature space, there are a series of numbers: the last three).
In some cases, banks also request the use of special codes for online purchases. Payment services are handled directly by the payment gateway provider and the Host's bank.
Access to and use of the Website, as well as the Services, implies that the Host accepts and undertakes to fully comply with the provisions of these Terms and Conditions of Contract, as well as any instructions or recommendations indicated in each specific case through the Website.
In order to access the Services, the Host must be registered on the Website. In order to proceed with the registration, payment for the Services must be made beforehand.
Once the payment has been made, and the corresponding form has been filled in during this procedure, the registration process will be understood to have been completed and the Host will receive a confirmation email, and will then be able to log in to the Website.
Once the Host has registered on the Website, the Host must select a password with an unlimited temporary validity that the Host undertakes not to make public and to use diligently, in any case, keeping it secret and not transmitting it to any third party. Consequently, the Host is responsible for the proper custody and confidentiality of any identifiers and/or passwords that it has selected.
The Host shall be liable for the unlawful use of the Website by any third party who uses, for this purpose, the Host's personal password due to non-diligent use or loss of the password by the Registrant.
In the event that the Host suspects or becomes aware that their password is being used by third parties, it is necessary that they modify it immediately and communicate this circumstance to DIRECTO through the yourfriends@getdirecto.com email.
DIRECTO will not be responsible for the improper use of third-party passwords to the extent that the Host has not made this circumstance known to them.
The Host may unsubscribe from the Services through the Website by accessing the dedicated section enabled for this purpose by DIRECTO. Notwithstanding the foregoing, the Host may also unsubscribe by means of express communication to the email yourfriends@getidrecto.com.
Once the cancellation has been requested through any of the systems mentioned in the previous paragraph, DIRECTO will verify that there are no pending payments. Once the corresponding verification has been carried out, it will send the Host a confirmation with the unsubscribe process.
At the time the cancellation of the Website becomes effective, all functionalities will no longer be available.
In any case, the Host may request a new registration, except for the right of DIRECTO not to admit such registration in cases where the provisions of these Terms of Contract and/or the Website's Privacy Policy are contravened, as well as any additional rules of conduct that DIRECTO may approve.
Likewise, DIRECTO may not admit such registration in the event of a conflict or controversy that is yet to be resolved or that has ended with acknowledgement of fault or negligence of the Host and/or damage to DIRECTO, its collaborators and associates, customers or potential customers.
Both the Host and DIRECTO may terminate this document by their mutual express agreement, automatically rendering this document null and void.
Likewise, both DIRECTO and the Host may request the termination of these Terms and Conditions as a result of the breach of any of the obligations acquired by virtue of the same. In the event that the breach can be remedied, the complying party may request the termination of the Terms of Contract if the non-complying party does not remedy such breach within fourteen (14) calendar days from the date on which it receives the appropriate notification requesting its rectification. In the event that the breach cannot be remedied or the non-complying party has not proceeded to rectify it within that period, the complying party must notify the other party in writing of the existence of the cause for termination, as well as its intention to resolve, and these Terms of Contract cease to take effect from the receipt of the notification by the latter.
In the same sense, both DIRECTO and the Host may request the termination of this document without cause, at any time, notifying the other party in writing at least one (1) month in advance.
Similarly, in the event that the Host follows all the steps described in Clause Six – Cancellation from the Website, these Terms and Conditions of Contract will be automatically terminated by the unilateral and unequivocal request of the Host, reserving DIRECT, in any case, the right to readmit the Host at a later time.
DIRECTO will ensure that the Website and the Services are, at all times, adequate and correct. However, DIRECTO is not responsible for the contents, documents or texts incorporated by third parties.
The right of access and use of the Website granted hereunder to the Host includes the possibility of accessing various content offered by DIRECTO through it (hereinafter, the "Content"), in particular, DIRECTO may offer the following:
In order to use the Website and the Content, the Host must ensure that its network and systems comply with the specifications of the Website and each of the Contents.
In any case, the Host may not:
In the event that the Host notices the existence of errors in the Services, failures or any other cause that could be detrimental to the normal functioning of the Services and/or their availability, it must notify it immediately DIRECTLY, through the email: yourfriends@getdirecto.com and will try to resolve such defects as soon as possible, failures or errors.
DIRECTO will not be liable in any case for any damages suffered by the Host in the event that:
Likewise, DIRECTO will in no case be liable to the Contracting Party for:
Without prejudice to the foregoing, DIRECTO has adopted all necessary measures, within its possibilities and the state of the art, to guarantee the operation of the Services and to minimise system failures from a technical point of view.
DIRECTO adopts security and technological measures reasonably appropriate for the correct functioning of the Website and the Services.
The operation of the Website and the Services is supported by servers of service providers. Access to the Website and the Services may be suspended for technical reasons or for reasons of force majeure, such as, for example: a) Failures in the electricity or telephone supply, b) Virus attacks on the servers that support the website, c) User errors in accessing the website, d) Fires, floods, earthquakes, e) Strikes or labor conflicts, f) War conflicts. DIRECTO is exonerated from any type of liability when they occur.
DIRECTO shall have the right to suspend access to all or part of the Website, the Contents or the provision of Services itself, including the removal of content, at any time, as a result of non-compliance with these Terms of Contract or to protect the integrity, operability and security of the Services, the Website and the Content. with immediate effect, with or without notice. Unless expressly prohibited by applicable regulations or to prevent imminent harm to the Host or any third party, DIRECTO will notify the Host at or before such suspension.
This suspension, carried out in good faith and in defence of the legitimate interests of DIRECTO, will be adapted according to the needs of each specific case to preserve the integrity, operability and security of the Services, the Website or, in general, the Contents.
These Terms and Conditions have been drafted and approved by DIRECTO in April 2025 and will remain in force until such time as they are replaced by others through their publication on the Website.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 85/46/EC ("GDPR") and Organic Law 3/2018, of 5 December 2018, on the Protection of Personal Data and Guarantee of Digital Rights ("LOPDGDD"), all personal data provided during the use of the Website or Services will be processed in accordance with the provisions of the Privacy Policy, which you must read and, where appropriate, accept and/or consent to.
The regulations in force will determine the laws that must govern and the jurisdiction that must hear the relations between DIRECTO and the Host. However, provided that such regulations provide for the possibility for the parties to submit to a specific jurisdiction, for any litigious matter arising from or related to the Services, the Spanish legislation in force at the time of the dispute will apply.
Likewise, in those cases in which said current regulations provide for the possibility for the parties to submit to a specific jurisdiction, DIRECTO and the Host, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of Madrid.
Directo est une extension Chrome gratuite qui vous permet d'accéder à des liens directs pour réserver votre séjour pendant que vous naviguez sur vos sites préférés, aidant ainsi les hôtels et les gestionnaires immobiliers à obtenir plus de trafic direct tandis que les clients bénéficient de meilleures offres. Tout le monde y gagne.
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