Directo Cookie Policy

‍1. WHAT IS A COOKIE?
Cookies are files containing small amounts of information that are downloaded to the user's device when visiting a Web page.

Cookies are essential for the functioning of the Internet; they cannot damage the user's computer/device and, if enabled in your browser settings, help to identify and resolve possible malfunctions of the Website. 

Cookies serve many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving your user experience. They also help ensure that the ads you see online are the most relevant to you and your interests.

• Own cookies: are those that are sent to your device from our website or from a computer or domain managed by us and that we use exclusively for our own purposes.

• Third-party cookies: are those that are sent to your device from a computer or domain managed by a third party that processes the data obtained through cookies.

2. RESPONSIBILITY REGARDING THE PROCESSING OF DATA OBTAINED BY COOKIES

Please note that, even if the cookie is categorized as a "first-party cookie," a third party may also be responsible for the processing of information collected by the cookie, provided that the third party processes the information for its own purposes. Similarly, even if the cookie is categorized as a "third party cookie", we will also be responsible for the collection of the information, as well as, if applicable, the purposes for which we apply such information.

3. USE OF COOKIES BY THE PROVIDER

By accepting the Cookies notice that appears at the beginning of navigation on the Website or by configuring the Cookies, you expressly accept the use of such Cookies on your devices. If you disable Cookies, some of the utilities available on the Website may not work properly.

Specifically, the provider is using cookies for the purposes set out below. If in the future the provider uses others for the purpose of providing more and better services, the user will be informed of this.

• ESSENTIAL COOKIES

Essential Cookies are essential for you to move around the Website and use its functions. Generally speaking, these Cookies enable the different functions of the Website, make your navigation more secure or provide functionalities that are previously requested by you. As they are necessary for the operation of the site, these Cookies will be enabled by default and cannot be refused.

DIRECTO may use Cookies necessary to save your selection of Cookies in our configurator, stabilize your navigation or make it more secure. 

These Cookies are necessary for the operation of the Website and therefore cannot be disabled.

• PREFERENCE OR PERSONALIZATION COOKIES:

These Cookies are those that allow you to remember information so that you can access the service with certain characteristics that can differentiate your experience from that of other users, such as, for example, the language, the number of results shown when you perform a search, the appearance or content of the service depending on the type of browser through which you access or the region from which you access, etc. In the event that this customization is necessary for the operation of the Website or has been requested directly by you, they will remain active because they are essential for its operation.

You can accept or reject the installation of these Cookies.

• ANALYTICAL COOKIES

These Cookies allow tracking and analysis of user behavior, including the quantification of the impact of advertisements. The information collected through this type of Cookies is used to measure the activity of the Website in order to make improvements based on the analysis of the data on the use made by users of the service. 

You can accept or reject the installation of these Cookies.

• ADVERTISING OR MARKETING COOKIES

These Cookies are those that store information of the behavior of the users obtained through the continued observation of their browsing habits, which allows to develop a specific profile to show advertising based on this or to carry out certain processing and advertising actions. Likewise, through the use of these Cookies you may receive DIRECTO advertisements on third party websites. 

You can accept or reject the installation of these Cookies.

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4. CONTROL AND DELETION OF COOKIES

With the Cookies configuration tool, you have the possibility to reject or accept Cookies that require your consent. You can also block and delete Cookies by changing your browser settings.

Similarly, to manage Cookies, most browsers allow you to reject or accept all Cookies or only accept certain types of Cookies. The process for managing and deleting Cookies can be found in the browser's built-in help function. If you wish to limit the use of Cookies, you may not be able to use all the interactive features of the Website.

You can allow, block or delete Cookies installed on your computer by configuring the browser options installed on your computer:

• Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-Web...
• Chrome: https://support.google.com/accounts/answer/61416?hl=es
• Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-dele
• Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
• Opera: https://help.opera.com/Windows/11.50/es-ES/cookies.html
• EDGE: https://support.microsoft.com/es-es/microsoft-edge/permitir-temporalmente-las-cookies-y-los-datos-del-sitio-en-microsoft-edge-597f04f2-c0ce-f08c-7c2b-541086362bd2 

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5. COOKIE RETENTION PERIOD

The Cookies used by DIRECTO will be kept in the user's device for the time necessary for the purpose for which they were installed, and at the most, for two (2) years, unless you decide to delete them through the configuration options of your browser.

Throughout this Cookie Policy, the specific duration of each Cookie is shown.

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7. NOTIFICATIONS IN THE BROWSER

If you have agreed to receive pop-up notifications when you start browsing the Website, DIRECTO may send you pop-up notifications about news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from DIRECTO and from other Websites, through your browser settings or options.

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8. ADDITIONAL INFORMATION

You can access our Privacy Policy, for more information about the processing of your personal data, as well as to exercise your rights.

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9. UPDATES AND CHANGE IN THE COOKIES POLICY

DIRECTO reserves the right to modify this Cookie Policy at any time and without prior notice, in response to regulatory requirements or in order to improve the Website.

Although we may make efforts to notify you of such changes in the event that we make any significant changes, we recommend that you review the Cookie Policy when accessing the Website.

Last update: April 2025